Terms of use / Policies
YOUR PRIVACY
At antpackaging.com.au, we are committed to protecting your privacy as an online
visitor to our website. We use the information we collect about you to maximize
the services that we provide to you. antpackaging.com.au respects the privacy and
confidentiality of the information provided by you and adheres to the Australian privacy principles. Please read
our separate Privacy Policy below carefully.
You may change your details at any time by advising us in writing via email. All
information antpackaging.com.au receives from its customers is protected by our
secure server. antpackaging.com.au's secure server software encrypts all customer
information before it is sent to us. Furthermore, all customer data collected is
secured against unauthorized use or access. Credit card information is not stored
by us on our servers.
STORAGE AND SECURITY OF YOUR INFORMATION
We receive and store information you enter on our website or give us in any other
way from time to time. You may provide basic contact information such as your name,
phone number, address, and email address to enable us to send information or process
your product order and we may also collect additional information at other times,
including but not limited to, when you provide feedback, change your content or
email preferences, respond to a survey, or communicate with antpackaging.com.au
customer support or queries.
We may use personal information collected from you for the purpose of providing
you with direct marketing material, updates regarding our website and information in the form of a newsletter.
This will only apply if you have registered or subscribed to such publications by
your registering your details with us. However if you wish to cease receiving any
such information you may let us know either by email or unsubscribing at any time and your request will
be actioned as soon as possible.
Individual profile and company details are not used for any other purpose. Details
are only supplied to a third party supplier when it is required by law, for goods
or services which you have purchased or to protect antpackaging.com.au copyright,
trademarks and other legal rights.
We respect the privacy of our online visitors. We may collect information on or
through this website that can personally identify you. For example, we collect personally
identifiable information which you volunteer to us to respond to visitor questions
and comments about us and our products and services, and to mail e-newsletters ('Personal
Data').
We will use reasonable means to protect the confidentiality of your Personal Data
while in our possession or control. We will not knowingly share any of your Personal
Data with any third party other than our service providers who assist us in providing
the information and/or services we are providing to you. To the extent that we do
share your personal information with a service provider, we would only do so if
that party has agreed to comply with our privacy standards as described in this
privacy policy. Please contact us if you require specific details.
Any non-personal information, communications and material you send to this website
or to us by email, or which we obtain from third parties without promises of confidentiality,
may be kept, used and disclosed by us on a non-confidential basis. We are free to
use and reproduce any such information freely, and for any purpose whatsoever. Specifically,
we will be free to use any ideas, concepts, know-how or techniques contained in
such information for any purpose, including developing, manufacturing or marketing
products.
COOKIES
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of a website.
Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include
your Personal Data, to comply with a legal requirement, such as a law, regulation,
court order, subpoena, warrant, in the course of a legal proceeding or in response
to a law enforcement agency request. Also, antpackaging.com.au may use your Personal
Data to protect the rights, property or safety of antpackaging.com.au, its customers
or third parties.
Finally, if there is a change of control in one of our businesses (whether by merger,
sale, or otherwise), or a sale or transfer of its assets, customer information,
which may include your Personal Data, could be disclosed to a potential purchaser
under an agreement to maintain confidentiality, or could be sold or transferred
as part of that transaction. And finally we would only disclose your information
in good faith and where required by any of the above circumstances.
THIRD PARTIES
antpackaging.com.au does not and will not sell or deal in personal or customer information.
We will never disclose your personal details to a third party except the necessary
information required by providers of products or services you have purchased or
to protect the rights, property or safety of antpackaging.com.au, its customers
or third parties or if required by law.
We may however use in a general sense without any reference to your name, your information
to create marketing statistics, identify user demands and to assist it in meeting
customer needs generally. In addition, we may use the information that you provide
to improve our website and services but not for any other use.
SECURITY
antpackaging.com.au strives to ensure the security, integrity and privacy of personal
information submitted to our website, and periodically updates its security measures
in light of current technologies.
LINKS
This website contains links to other websites. These links are meant for your convenience
only. Links to third party websites do not constitute sponsorship or endorsement
or approval of these websites. Please be aware that antpackaging.com.au is not responsible
for the privacy practices of such other websites. We encourage our users to be aware,
when they leave our website, to read the privacy statements of each and every website
that collects personally identifiable information. This privacy statement applies
solely to information collected by this website.
CHANGE IN PRIVACY POLICY
As we plan to ensure our privacy policy remains current, this policy is subject
to change. We may modify this policy at any time, in our sole discretion and all
modifications will be effective immediately upon our posting of the modifications
on this website. Please return periodically to review our privacy policy.
If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at admin@antpackaging.com.au and we will respond within 48 hours.
DELIVERY POLICY
After ordering online you will receive an email confirmation containing your order
details, normally within an hour of its receipt on a working day. We will attempt
to consign your order via courier or other freight forwarder within 3 working days,
unless stock is not available when it will take a little longer. If you wish to
query a delivery please contact us at admin@antpackaging.com.au
REFUND & RETURNS POLICY
In order to ensure your product is compatible with our packaging we recommend you
trial your product in our packaging before committing to a bulk purchase. If for
any reason you are not satisfied with your purchase we will give you a 7 day money-back
guarantee from the time you receive the goods. Please email us at admin@antpackaging.com.au
within that time if you are not satisfied with your purchase so that we can try
to resolve any problems. This refund policy does not apply to any goods that have
been used or damaged after delivery.